Shipping policy
Shipping Policy – Emily Melbourne
Emily Melbourne is committed to providing all customers with fast and reliable delivery services. This Shipping Policy outlines delivery times, costs, and procedures that ensure an optimal shopping experience.
Delivery Times
Emily Melbourne aims to ship all orders within 24–48 hours of purchase confirmation. Once shipped, orders are expected to arrive within 5 to 14 business days. Delivery times may vary due to several factors, including weather conditions, high-demand seasons, and customs procedures.
Free Shipping
Emily Melbourne is proud to offer free shipping. Regardless of your order value or location, you can enjoy free delivery. This offer reflects our effort to make your shopping experience as convenient and pleasant as possible.
Shipping From
All orders placed with Emily Melbourne are shipped directly from our supplier. This method allows us to reduce processing time and ensure that our customers receive their products as quickly as possible. It also enables us to conduct strict quality control on every item shipped. Due to our automated processing system, it is not possible to change the address or cancel/modify the order after it has been placed. If you notice an error in your shipping details, please contact our customer service team immediately.
Order Processing
After placing an order, you will receive a confirmation email. Emily Melbourne processes and ships orders within 24 to 48 hours. Once your order has been shipped, you will receive an email with tracking information so you can monitor the shipment to its destination.
Order Tracking
Emily Melbourne provides tracking information for all shipped orders. You will receive a tracking number via email once your order has been dispatched. This number will allow you to check the status of your shipment on the carrier’s website.
Questions and Assistance
If you have any questions about your order or our shipping policy, please contact our customer support team at info@emily-melbourne.com. Our dedicated team is ready to assist you and respond to your inquiries as quickly as possible.
Limitations and Exceptions
Although we strive to meet estimated delivery times, certain factors beyond our control may cause delays. Emily Melbourne is not responsible for delays caused by customs, weather, or other unforeseen circumstances. In such cases, we appreciate your understanding and patience.
Conclusion
Emily Melbourne is committed to providing an exceptional online shopping experience with fast and reliable delivery. By adhering to our shipping policy, we ensure that every customer receives their products promptly while maintaining a high level of satisfaction. For more information, please contact us at info@emily-melbourne.com.